Walking through this process was a challenge to say the least. Being a first time home buyer I would have appreciated more clarification with the reason behind the abundance of document requests. I felt most satisfied when I was able to speak to Tom on the phone rather than receiving emails or automated videos.
Buying a house is the biggest purchase someone will likely ever make. I think it's important for loan officers to understand that buyers have little to no information and would benefit by personal step by step guidance.
Tom did make this effort when trying to acquire documents from my mother's financial institution(s) in order to certify the down payment gift. I appreciated his availability and willingness to speak to the institutions so they could understand exactly what was needed.
It was confusing to have to speak to both Tom and Amanda. There was at least one instance where Amanda did not provide the correct information needed in order to acquire all of the paperwork. This was when Tom stepped in to offer support.
Rosalie J AMay-18-2023
Reviewed by Stella C for Tom Fox
Professional and helpful
Stella CMay-18-2023
Reviewed by Sara Elizabeth G for Tom Fox
Sara Elizabeth GMay-14-2023
Reviewed by Robert M. B for Tom Fox
Tom was amazing, so thorough and understood that we didn’t understand and gave us great breakdown and was to maximize our money on the mortgage itself
Robert M. BApr-20-2023
Reviewed by Xavier S for Tom Fox
Constant communication
Xavier SApr-04-2023
Reviewed by Robert E S for Tom Fox
Robert E SApr-03-2023
Reviewed by James V W for Tom Fox
James V WMar-28-2023
Reviewed by Gregory J R for Tom Fox
Gregory J RFeb-24-2023
Reviewed by Heather P for Tom Fox
As a first time homebuyer I had a lot of questions and concerns throughout the process. Tom took a lot of time to explain the ins and outs of my mortgage with me and to explore the different options available. He was easy to get in touch with and always answered my questions. His team, Dylan and Amanda, were also instrumental in the process and were a pleasure to work with!
Heather PDec-05-2022
Reviewed by David L for Tom Fox
David LDec-04-2022
Reviewed by Cierra P for Tom Fox
Cierra PNov-13-2022
Reviewed by James H for Tom Fox
Tom and Dylan were prompt, professional, problem-solving, and made a complicated process happen without a glitch. Glad to work with them again, and saved thousands of dollars thanks to Tom's foresight and ability to foresee potential issues along the way.
James HOct-28-2022
Reviewed by James I H for Tom Fox
James I HOct-07-2022
Reviewed by Jasmine Nicole R for Tom Fox
Everyone from AnnieMac, especially Tom Fox, was informative, supportive, attentive, kind, and responsive. The team was wonderful to work with and I will definitely do business with them in the future!