Tom was great, very easy to work with, good communicator and was able to get my client the best possible rate.
Lisa CJul-01-2023
Reviewed by Alissa A S for Tom Fox
The team made a really quick close possible which we are so appreciative of! We know they all put in a lot of hard work to make the process easy for Greg and I.
Alissa A SMay-31-2023
Reviewed by Katherine E. L for Tom Fox
Excellent communication at every step of the process. We never felt out of the loop or weren’t sure what was going on.
Katherine E. LMay-20-2023
Reviewed by Christopher R. S for Tom Fox
Tom was incredibly knowledgeable about the mortgage process and explained every step to me in a way I could understand, without lots of legal wording. Tom was also always available when we had questions by phone, text or email. My wife and I will be telling everyone we know that is looking for a home to use Tom at AnnieMac
Christopher R. SMay-20-2023
Reviewed by Shuoqi Z for Tom Fox
Closed promptly
Shuoqi ZMay-19-2023
Reviewed by Rosalie J A for Tom Fox
Walking through this process was a challenge to say the least. Being a first time home buyer I would have appreciated more clarification with the reason behind the abundance of document requests. I felt most satisfied when I was able to speak to Tom on the phone rather than receiving emails or automated videos.
Buying a house is the biggest purchase someone will likely ever make. I think it's important for loan officers to understand that buyers have little to no information and would benefit by personal step by step guidance.
Tom did make this effort when trying to acquire documents from my mother's financial institution(s) in order to certify the down payment gift. I appreciated his availability and willingness to speak to the institutions so they could understand exactly what was needed.
It was confusing to have to speak to both Tom and Amanda. There was at least one instance where Amanda did not provide the correct information needed in order to acquire all of the paperwork. This was when Tom stepped in to offer support.
Rosalie J AMay-18-2023
Reviewed by Stella C for Tom Fox
Professional and helpful
Stella CMay-18-2023
Reviewed by Sara Elizabeth G for Tom Fox
Sara Elizabeth GMay-14-2023
Reviewed by Robert M. B for Tom Fox
Tom was amazing, so thorough and understood that we didn’t understand and gave us great breakdown and was to maximize our money on the mortgage itself